Do not ship a component without specific confirmation from DCT. The receiving facility, component suitability and applicable carrier requirements are determined for each approved inquiry.
BEFORE A PACKAGE IS ACCEPTED
- Obtain the correct receiving address and case reference directly from staff.
- Ask which component condition and contamination restrictions apply.
- Follow all relevant carrier, hazardous-material and import/export requirements.
- Confirm packaging, insurance, tracking and return policies in writing.
- Identify the shipment with the confirmed case reference and your contact details.
RECEIVING ADDRESSES
Public branch addresses do not automatically serve as mail-in receiving addresses. DCT must confirm the receiving location before a shipment is prepared.
LET’S DISCUSS YOUR REQUIREMENTS.
Service and component eligibility, pricing, lead time, warranty and available delivery methods are confirmed by DCT after reviewing the specifics of your request.