TELL US ABOUT YOUR COMPONENT
Whether you want to mail a pump, drop off injectors, or ask about eligibility, begin by describing the component and the work you need.
BEFORE SHIPPING OR VISITING
Include the pump or injector part number, engine/equipment details, symptoms and previous tests when known. If a number is unreadable, clear photographs can help. This inquiry is not approval to ship, a quote or permission for repairs. Wait for written receiving instructions before sending a component. International shipments require additional eligibility review.
The inquiry form accepts eligible component photograph uploads. Do not send personal documents or unnecessary private information.
NATIONWIDE MAIL-IN / FIRST CONVERSATION
A component sitting on a bench can represent days of lost productivity. Tell DCT what the part came from, the complete identifying number and the symptoms that brought you here. Clear photographs and prior diagnostic results can make the review more useful.
The team first determines whether the item can be accepted and, if so, supplies the receiving destination and handling instructions. Please wait for written approval before shipping. Once it arrives through approved intake, additional work requires its own quotation and authorization.
THE RIGHT ANSWER STARTS
WITH THE RIGHT QUESTIONS.
Tell us the component, equipment, symptoms and part numbers you have. We’ll help determine the appropriate next step before you ship or travel.